Clubify AI-Powered Loyalty Platform

Terms and Conditions

Last updated: September 2025

1. Introduction

Welcome to Clubify, an AI-powered loyalty and membership platform designed for experience brands. These Terms and Conditions govern your use of our services, including our loyalty programs, membership management, and AI automation features.

2. Definitions

• "Clubify," "we," "our," "us" refers to Clubify and its services
• "Member," "you," "your" refers to businesses and users of our platform
• "Services" refers to our loyalty platform, AI automation, and membership management tools
• "Loyalty Program" refers to our points, rewards, and membership systems

3. Eligibility and Registration

3.1 Business Use Only

Our services are designed for business and commercial use only. You represent that you are using our services for legitimate business purposes.

3.2 Account Registration

To use our services, you must:

• Provide accurate, current, and complete information
• Be at least 18 years old or the age of majority in your jurisdiction
• Have the authority to represent your business
• Maintain the security of your account credentials

4. Loyalty Program Terms

4.1 Membership Benefits

As a member of our loyalty platform, you may:

• Earn and redeem loyalty points
• Access AI-powered automation features
• Manage customer relationships and engagement
• Receive personalized offers and rewards

4.2 Points and Rewards

Loyalty points and rewards are subject to:

• Program rules and expiration policies
• Availability of rewards and offers
• Business partner terms and conditions
• Our right to modify or discontinue programs

5. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these terms. You will not:

• Use our services for fraudulent or illegal activities
• Attempt to manipulate or abuse our loyalty systems
• Share account credentials with unauthorized users
• Violate any applicable laws or regulations

6. Privacy and Data Protection

Your use of our services is governed by our Privacy Policy. We are committed to protecting your data and complying with Hong Kong's Personal Data (Privacy) Ordinance (Cap. 486).

7. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or technical issues.

8. Intellectual Property

All content, features, and functionality of our services are owned by Clubify and protected by intellectual property laws. You may not copy, modify, or distribute our content without permission.

9. Limitation of Liability

To the maximum extent permitted by law, Clubify shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Hong Kong Law and Jurisdiction

These terms are governed by the laws of Hong Kong. Any disputes will be resolved in accordance with Hong Kong law and subject to the jurisdiction of Hong Kong courts.

11. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: legal@crewio.ai
Phone: +852 5787 9487
Address: 17/F Glenealy Tower, No.1 Glenealy Road, Central, Hong Kong