Privacy Policy Statement

Last updated: September 2025

1. Introduction

Clubify ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy Statement explains how we collect, use, disclose, and safeguard your personal information when you use our AI-powered loyalty and membership platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Business information and membership details
• Transaction history and loyalty points
• Preferences and usage patterns

2.2 Automatically Collected Information

We automatically collect certain information when you use our services:

• Device information and IP address
• Usage data and analytics
• Location data (with your consent)

3. How We Use Your Information

We use your information to:

• Provide and maintain our loyalty platform services
• Process transactions and manage membership accounts
• Send personalized offers and loyalty rewards
• Improve our services and user experience
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Business partners for loyalty program operations
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Loyalty Program Specific Information

For our loyalty and membership services, we may:

• Track your membership status and points balance
• Analyze spending patterns to offer relevant rewards
• Share information with participating businesses in our network
• Send targeted promotions based on your preferences

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under Hong Kong's Personal Data (Privacy) Ordinance, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

8. Hong Kong Data Protection Compliance

We comply with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable data protection laws.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: privacy@crewio.ai
Phone: +852 5787 9487
Address: 17/F Glenealy Tower, No.1 Glenealy Road, Central, Hong Kong